AI System Training Lab — Use the tools below to train each AI channel
Each time the AI speaks with someone, it remembers them. To get the full first-time experience during training, you'll need to reset between calls and chats so the AI treats you as a brand-new caller.
Verify that the available appointment times shown are correct before training
This is the live calendar your Voice and Chat AI agents use when scheduling appointments. Confirm that the times, availability, and service options reflect what your business intends to offer.
Reset your Voice and Chat AI session between training calls
Enter the phone number you used during your training session. This will clear your contact record and reset the AI session so both the Voice and Chat AI treat your next interaction as a brand-new lead.
Follow these steps for accurate and effective AI training
Call from a mobile number that is not your business line and is capable of receiving text messages. The AI sends follow-up SMS after each call, confirming receipt of these messages is part of the training process.
Always enter your phone number and click Reset Session after each call or chat and wait for the confirmation before starting your next interaction. Skipping this step means the AI will recognize you as a returning contact and skip its new-lead introduction flow.
Background noise can interfere with the Voice AI's ability to accurately transcribe your speech. For best results, train from a quiet room to ensure the AI hears and responds as it would in a real client interaction.